911 dispatcher
Today, February 16, is the 56th anniversary of the first 9-1-1 call. Much has changed in the past 56 years, particularly with regard to training, technology, and the nature of the work performed by 9-1-1 professionals. What has remained constant is...
911 dispatcher
For all the complexity of our campaign to fix an obscure federal data system, it really boils down to the fact that 9-1-1 professionals perform lifesaving work, and labeling them as “administrative” personnel is ridiculous. The 9-1-1 SAVES Act has...
911 dispatcher

Thanks to you, telecommunicator reclassification legislation is gaining momentum in Congress! Senators Amy Klobuchar (D-MN), Marsha Blackburn (R-TN), Martin Heinrich (D-NM), and John Thune (R-SD) have introduced the Enhancing First Response Act (S...

911 dispatcher

November 1 – November 3, 2023, NENA: The 9-1-1 Association brought together two dozen public safety technology companies for the 11th Industry Collaboration Event (ICE 11). The ICE Program allows vendors to test leading-edge products and services...

911 dispatcher

Every day, 9-1-1 professionals like you help people facing issues of life and death. So often, a telecommunicator’s calm and reassuring voice is the first sign of hope when all can feel lost.

This holiday season, you have a chance to help members of...

911 dispatcher

The NENA Impact of IoT Devices and Emergency Calling Applications Information Document describes the impact of Internet of Things (IoT) devices and emergency calling applications (Apps) on 9-1-1 and provides crucial instruction to developers of IoT...

911 dispatcher


NENA seeks volunteers from the User, Producer, and General Interest categories to join the Interface Specification Development Working Group. The WG is working on a revision of the NENA Rules for Use of Version Control Repositories document. This...

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Having adjudicated all comments, the subject document is now considered "stable." Per NENA IPR & Antitrust Policy, Section 4.5.1 "Stable Form Notice" is being issued.

Stable Form Notice

Background
The NENA Intellectual Property Rights ("IPR") &...

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NENA seeks volunteers for the Conveyance of EIDO Working Group to shepherd the completed draft standard through the document review process. The resulting document is intended to be an ANSI‑approved version of the standard.

Specifically, the working...

911 dispatcher

Save the date! Voting for NENA's Board of Directors opens on March 15, 2024. This election is for the following position: 

Second Vice President | Three Candidates

Private Sector Director | Four...