AT&T Express Ticketing Portal

The AT&T Express Ticketing Portal may be used to enter non-urgent tickets or to check the status of open tickets for the Vesta Phone System.

Note:  Urgent matters should be reported to the AT&T Resolution Center via phone at (888) 424-3911.

Note: The ticket status section will not provide details unless the PIN entered when creating the ticket is known and entered. 

Note:  Agencies needing a Text-to-911 transcript should contact Comtech to have that information pulled.

If you are uncertain what your agency's Asset Ticketing ID is, please contact Jerel Frazier at ADOA.