News | Department of Administration 9-1-1 Program

Award Nominations Open

March 25, 2023

We have brought back our annual awards program and now is your time to nominate your outstanding public safety communications employees to be recognized and…

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Free Training Coming to Tempe & Tucson – February 27th & 28th

February 17, 2023

Free Training Hosted by MCCPD, ASUPD, and Tucson Public Safety Communications – February 27th & 28th Printable Version: Here To register contact: [email protected]

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Training Coming to Gilbert, AZ – March 20th

January 28, 2023

Training Session Hosted by Gilbert Police Department – March 20, 2023 Printable Version: Here For more information visit www.deniseamberlee.org To register contact: [email protected]

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2023 Spring General Membership Meeting

January 28, 2023

All attendees are required to RSVP, which can be done by completing the form below. Can’t make it, join us via Zoom: click here

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911, phone lines, internet were down for a part of Arizona; a man died because of it, officials say

June 16, 2022

https://www.fox10phoenix.com/news/911-phone-lines-internet-down-arizona-authorities-man-died

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Phoenix still set back by police dispatch staff shortages

June 16, 2022

Data from Phoenix PD last year says an average of 2 out of 10 callers wait longer than 20 seconds.

https://www.12news.com/article/news/local/valley/phoenix-set-back-by-police-dispatch-staff

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Congratulations to Our Spring 2022 ENPs!

May 10, 2022

Congratulations to the fifty-nine 9-1-1 professionals who passed the spring 2022 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can

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Free Webinar on TC Training Standards

May 6, 2022

Ensuring Dispatcher Excellence Through Training Standards
Thursday, May 12 | 3PM Eastern (live) or On-Demand
FREE! Click here to register!

From their first day on the job, telecommunicators must be

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Cybersecurity Webinar Announced for 04.27

April 20, 2022

Our Pa$sw0rds are Br0k3n! Rethinking Account Security
Wednesday, April 27 | 3PM Eastern (live) or On-Demand
FREE for NENA Members | Not a member? Join today to receive access!
Click here to register!

Your

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Melanie Neal, ENP Elected to NENA’s Board of Directors

April 19, 2022

Neal elected 2nd Vice President, will serve as association President in 2024-25

Today, NENA: The 9-1-1 Association announced that Melanie Neal ENP of Guilford Metro (NC) 911 has been elected by the

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