In recent years, 9?1?1 industry experts have discussed the importance of the role of professional education for the position of telecommunicator. Across North America, programs have emerged in high schools, vocational schools, and colleges in order to find the right people and expose them to what they can expect as a telecommunicator.
The NENA Standards for 9?1?1 Professional Education will guide the institutions that are developing or have developed 9?1?1 professional education programs and ensure consistency with the curriculum by providing the minimum essential elements of a professional telecommunicator training program.
You may both download this document for review and submit your comments here. All comments are due by 11:59PM Eastern on December 16, 2019. Contact the NENA Committee Resource Manager with any questions.