News

NENA: The 9-1-1 Association and delivery partner Virtual Academy are excited to announce the availability of a new, 40-hour, self-paced, online course entitled Telecommunicator Core Competencies. The class provides the essential and foundational training that 9-1-1 professionals need to deliver
The Public Safety Communications & Railroad Interaction Standard Operating Procedures standard aids Public Safety PSAPs, railroad communication centers, and railroad personnel in the development and implementation of standard operating procedures for emergency communications protocols pertaining to
Charles Cullen, ENP elected 2nd Vice President; Leah Hornacek, ENP elected North Central Region DirectorToday, NENA: The 9-1-1 Association announced that Charles Cullen, ENP of the University of California, San Francisco (UCSF) Police Department and Leah Hornacek, ENP of Grand Traverse County (MI)
Charles Cullen, ENP elected 2nd Vice President; Leah Hornacek, ENP elected North Central Region DirectorToday, NENA: The 9-1-1 Association announced that Charles Cullen, ENP of the University of California, San Francisco (UCSF) Police Department and Leah Hornacek, ENP of Grand Traverse County (MI)
Detoxing DispatchWednesday, April 28 | 3PM Eastern (live) or On-DemandFREE for NENA Members | Not a member? Join today to receive access!Click here to register!While the opportunity to help others draws people into the 9-1-1 field, the negativism that can exist within a PSAP can chase good people
Detoxing DispatchWednesday, April 28 | 3PM Eastern (live) or On-DemandFREE for NENA Members | Not a member? Join today to receive access!Click here to register!While the opportunity to help others draws people into the 9-1-1 field, the negativism that can exist within a PSAP can chase good people
We know that the past year has been hard on all of us in the 9-1-1 community and a lot has changed; but what hasn't changed is how much we admire our members. Thank you for all you're doing during this challenging time. Check out the above video, and look out for additional videos of appreciation on
We know that the past year has been hard on all of us in the 9-1-1 community and a lot has changed; but what hasn't changed is how much we admire our members. Thank you for all you're doing during this challenging time. Check out the above video, and look out for additional videos of appreciation on
NENA is seeking volunteers to participate in a new working group that is establishing guidelines, best practices, and requirements for non-conventional means of communicating with E9-1-1 systems. There is an increasing incidence of E9-1-1 calls that introduce unexpected operational and technical