Telecommunicator Emergency Response Taskforce (TERT) programs provide communications-specific mutual aid between PSAPs to provide trained personnel during extended, high-impact emergencies. Volunteers are sought to update the Standard for TERT Deployment. This revision of the standard will assist PSAPs and governing 9-1-1 authorities with the information required for developing, training,... more
We know that TC Week is kind of different this year, but what hasn't changed is how much we admire our members. Thank you for all you're doing during this challenging time. Check out the above video, and look out for additional videos of appreciation on Facebook and Twitter every day this week.
NENA is proud to publish 9-1-1 & COVID-19: A Report on PSAPs During the Pandemic. This report, based on 500 survey responses from 9-1-1 professionals across 46 U.S. states and territories, provides the 9-1-1 community with an initial view into how the COVID-19 pandemic is affecting PSAP operations, as well as what actions PSAPs and local authorities are taking to protect telecommunicators.... more
Stakeholders in the 9-1-1 system this week launched an independent body to achieve greater trust and interoperability in Next Generation 9-1-1 (NG9-1-1) systems.
NENA: The 9-1-1 Association has been a leader in establishing the NG9-1-1 Interoperability Oversight Commission (N9OC), whose mission will be overseeing key programs related to interoperability in NG9-1-1, including the PSAP (Public... more
Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1. This year, because of the COVID-19 crisis, NENA encourages the promotion of our social-share graphic - available on our COVID-19 Resources page - detailing when people should... more