News
Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1."You don?t wake up in the morning thinking you are going to call 9-1-1. However, should you have to, it may be the most important call you ever make,? said NENA CEO Brian Fontes... more
Asking for Help Is Hard to DoWednesday, March 31 | 3PM Eastern (live) or On-DemandFREE for NENA Members | Not a member? Join today to receive access!Click here to register!Our dispatchers and telecommunicators are asked to endure a great deal of stress on a daily basis, with many suffering in silence from its cumulative effects. This webinar discusses this difficult topic of asking for assistance... more
Groups representing the state and local leaders of America?s 9-1-1 systems are pleased that the infrastructure bill being assembled in the U.S. House includes major funding for 9-1-1 system upgrades, but they are concerned that some provisions in the bill could undermine the rollout of Next Generation 9-1-1 (NG9-1-1).In a March 19 letter to the leaders of the House Energy and Commerce Committee... more
Congratulations to the thirty-two 9-1-1 professionals who passed the winter 2021 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage.
Click below to watch our special webinars featuring the candidates for the NENA Board of Directors. During each webinar, the candidates introduce themselves
and share their campaign messages. Then, Q&A sessions moderated by a NENA Past President provide additional insights.
Don't miss this opportunity to hear from your 2021-22 board candidates before voting opens on March 15. Click the... more
Learn, Grow, Connect, & Discover at NENA 2021!
At NENA 2021, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops... more
The NENA Standards for 9?1?1 Professional Education guide institutions that develop 9-1-1 professional-education programs and ensure consistency by providing the minimum essential elements of a professional telecommunicator education program. This standard is not intended to guide agencies on their internal training programs, but for the institutions that are preparing candidates for the industry... more
Women in 9-1-1 Webinar Series: Helping 9-1-1 Employees SucceedThursday, March 11 | 1PM Eastern (live) or On-DemandFREE! Click here to register!Beginning a career in 9-1-1 can be exciting. With so much to learn in a short amount of time, it can also be a challenge. From rotating shifts, varying schedules, classroom training, policies and procedures, exams, intense on-the-job training, the CAD, and... more
NENA seeks to fill a vacancy on the Education Advisory Board (EAB) with a NENA member in good standing who possesses the desire and dedication to become part of the team charged with carrying out NENA?s educational mission.
Candidates are required to be 9-1-1 professionals that are members of NENA in good standing, of good moral character, and possess the skills necessary to support and direct... more
In the evolving environment of Next Generation 9-1-1, the data received will change and come from different sources. The NENA NG9-1-1 Data Flow Standard seeks to inform on E9-1-1 and NG9-1-1 data flow issues and identify at least a few transition issues for additional consideration.
