Volunteer to Help Update the QA/QI Standard

June 29, 2022

A newly-formed NENA/APCO Work Group will review and revise the Standard for the Establishment of a Quality Assurance/Quality Improvement (QA/QI) Program for Emergency Communication Centers (ECCs). The revision of this standard will provide uniform methods to evaluate the delivery of service by 9-1-1 personnel to ensure high standards of performance.

Click here to sign up by August 1.