NENA’s 11th Industry Collaboration Event Final Report Available

911 dispatcher
December 12, 2023

November 1 – November 3, 2023, NENA: The 9-1-1 Association brought together two dozen public safety technology companies for the 11th Industry Collaboration Event (ICE 11). The ICE Program allows vendors to test leading-edge products and services that will advance Public Safety from legacy E9-1-1 capabilities to the data-rich, IP-based world of next generation (NG) emergency communications. 

The hands-on, standards-driven testing allowed this year’s participants to revisit tests performed in the previous ICE 10 event and provided an opportunity to perform tests not executed previously. ICE 11 participants continued validating compliance with i3 version 3, building continuing knowledge that only collaborative, multi-party testing can provide. 

Utilizing NG9-1-1 compliant GIS location data, the test scenarios executed at ICE 11 included four primary test scenarios:

  • i3 Call Origination
  • Conference between Call Handling Functional Elements (CHFE)
  • Transfer Emergency IDO between CHFEs
  • EIDO Subscription for Call State Update Notification

And two additional test scenarios:

  • Overflow via Element or Queue State
  • Overflow via SIP Error Response

A full description of the testing and outcomes can be read in the ICE 11 Summary Report

The testing and lessons learned from ICE 11 help ensure that NG9-1-1 provides the services and the level of reliability required for IP-based, mission-critical public safety communications, while supporting accessibility to NG9-1-1 service for all citizens making requests for assistance. 

"NENA is proud to host our 11th ICE event as the program enters its second decade," said Brian Fontes, CEO of NENA. "This is an important event series to give a forum for vendors to bring their implementations of NENA standards, ranging from prototype to production status, to a confidential environment to perform comprehensive interoperability tests. We are looking forward to the 12th ICE event next year, where planning is already underway."

NENA thanks the Illinois Institute of Technology, Real-Time Communications Lab in Wheaton, IL for providing the network and facilities in support of ICE 11 and their contribution to the planning and successful execution of this event.