News
NENA: The 9-1-1 Association is launching a new program aimed at promoting greater diversity and inclusion throughout the nation?s 9-1-1 organizations.The Diversity in 9-1-1 Leadership Program will equip new and diverse voices with the skills, knowledge, and training necessary to advance to upper-level positions in 9-1-1 agencies and become leaders in the 9-1-1 community.With support from... more
Focus on 9?1?1-industry wellness is ever increasing, including the recognized need for improved access to mental-health support. Peer support is one way to provide or expand mental health and wellness resources to 9?1-1 professionals. The NENA Peer Support
Team Development, Implementation, and Oversight Information Document provides guidance on how to develop, implement, and oversee a peer... more
On September 23, chart-topping country music star Craig Morgan will host a livestream concert on Facebook to benefit America?s 9-1-1 emergency call takers. The concert will be a highlight of NENA Ignite, a virtual conference hosted by NENA: The 9-1-1 Association. The free-to-attend and open-to-all concert will be broadcast live on Morgan?s Facebook page on the 23rd at 4:00 p.m. CST. 100% of funds... more
NENA is pleased to open the nominations process for our 2021-22 Board of Directors election! This election will be for the following positions:
Second Vice President
Northeastern Region Director
North Central Region Director
Canadian Region Director
Qualifications
Each Officer or Director of the Association at the time of their nomination and throughout all times during their... more
The NENA Managing & Monitoring NG9?1?1 Information Document provides guidance to 9-1-1 authorities at all levels, and to their vendors, on considerations and best practices for monitoring and managing NG9-1-1 services and infrastructure. The document covers end-state NG9-1-1 deployments and transitional deployments moving toward full NG9-1-1 functionality. This document contains information... more
The NENA Impact of IoT Devices and Emergency Calling Applications Information Document describes the impact of Internet of Things (IoT) devices and emergency calling applications (Apps) on 9-1-1 and provides crucial instruction to developers of IoT devices and systems so that their implementations are effective in their intended interaction with 9-1-1 services.
NENA events are where the 9-1-1 community comes together to learn, grow, connect, and discover. In September, we?re excited to bring you NENA Ignite ? a brand-new way to gain skills and knowledge to do your job better, overcome the challenges you face today, and prepare for the road ahead.NENA Ignite is a free-to-attend virtual conference and expo that delivers all of the great educational and... more
America?s 9-1-1 professionals are coming together to demonstrate their continued commitment to diversity, equity, and inclusion, starting with the formation of a task force to examine these issues within NENA: The 9-1-1 Association and the greater 9-1-1 community. NENA is accepting applications for its new Diversity & Inclusion Special Committee, which will explore how NENA, as an... more
The NG9-1-1 Interoperability Oversight Commission (NIOC), the independent oversight body for standards-driven interoperability programs for NG9-1-1, is proud to announce approval and signature of a Master Services Agreement (MSA) with DigiCert for the US PSAP Credentialing Agency (PCA) on July 29, 2020 (In Canada, the CRTC mandated that NG9-1-1 network providers are to provide PCAs). The MSA... more
America?s 9-1-1 professionals are among the first responders and local heroes being celebrated this week as the convenience and fuel retailing industry unites in the second annual 24/7 Day event on Friday, July 24. NENA: The 9-1-1 Association is partnering with the NACS Foundation and American Red Cross in the annual national event, which recognizes first responders, medical personnel, and... more
