News
NENA is proud to publish 9-1-1 & COVID-19: A Report on PSAPs During the Pandemic. This report, based on 500 survey responses from 9-1-1 professionals across 46 U.S. states and territories, provides the 9-1-1 community with an initial view into how the COVID-19 pandemic is affecting PSAP operations, as well as what actions PSAPs and local authorities are taking to protect telecommunicators.... more
Stakeholders in the 9-1-1 system this week launched an independent body to achieve greater trust and interoperability in Next Generation 9-1-1 (NG9-1-1) systems.
NENA: The 9-1-1 Association has been a leader in establishing the NG9-1-1 Interoperability Oversight Commission (N9OC), whose mission will be overseeing key programs related to interoperability in NG9-1-1, including the PSAP (Public... more
Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1. This year, because of the COVID-19 crisis, NENA encourages the promotion of our social-share graphic - available on our COVID-19 Resources page - detailing when people should... more
In light of the ongoing COVID-19 situation, NENA, in consultation with our course hosts, has made the decision to postpone our upcoming in-person classes on a rolling basis. Students who are currently registered for classes will receive email announcements should their class(es) be postponed, as well as new-date notifications once the class(es) are rescheduled.
Navigating the COVID-19 Pandemic From the 9-1-1 CenterWednesday, March 25 | 3PM Eastern (live) or On-Demand
FREE! Click here to register!
With the world gripped by the COVID-19 pandemic, new questions arise every day about how we do our jobs, keep ourselves and our teams safe, and continue to protect the public. Attend this special, free to all, #WebinarWednesday to learn:
How to avoid the spread... more
NENA is pleased to announce that the new Enhanced PSAP Registry and Census (EPRC) service has completed its beta period and enters its first stable release. The EPRC provides the ability to find 24x7 call transfer information for any PSAP in the United States and its territories. The EPRC completely replaces the legacy NENA PSAP Registry (NPR), and requires issuance of unique credentials to each... more
NENA seeks to fill a vacancy on the Education Advisory Board (EAB) with a NENA member in good standing who possesses the desire and dedication to become part of the team charged with carrying out NENA?s educational mission.
Candidates are required to be 9-1-1 professionals that are members of NENA in good standing, of good moral character, and possess the skills necessary to support and direct... more
Congratulations to the thirty-nine 9-1-1 professionals who passed the winter 2020 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage.
As NENA continues to closely monitor the Coronavirus (COVID-19) outbreak, we have developed a list of resources for members, chapters, and the greater 9-1-1 community.
NENA's COVID-19 resource page contains items including PSAP-guidance documents, an EMD protocol, an on-demand webinar, event-planner assistance, health and hygiene best practices, and other resources to support you and your work... more
NENA: The 9-1-1 Association is proud to announce the commencement of planning for the first trans-continental interoperability testing event for next-generation NG9-1-1 and NG112 emergency calling.
This event will be realized through the union of NENA?s ninth Industry Collaboration Event (ICE 9) with the European Telecommunications Standards Institute's (ETSI) and European Emergency Number... more
