News
We know that the past year has been hard on all of us in the 9-1-1 community and a lot has changed; but what hasn't changed is how much we admire our members. Thank you for all you're doing during this challenging time. Check out the above video, and look out for additional videos of appreciation on Facebook and Twitter every day this week.
NENA is seeking volunteers to participate in a new working group that is establishing guidelines, best practices, and requirements for non-conventional means of communicating with E9-1-1 systems. There is an increasing incidence of E9-1-1 calls that introduce unexpected operational and technical issues. These methods are used when providers of modern technologies want to send data or communicate... more
Throughout the COVID crisis, America?s 9-1-1 professionals have been there for us, 24/7.They have prioritized our health and safety over their own by continuing to work in close quarters, often without access to vital personal protective equipment. They have dealt with constantly changing emergency-response protocols and surges in calls about domestic violence, mental-health crises, and serious... more
Register for free! | Schedule at a Glance9-1-1 Goes to Washington (#NENAGTW) is going virtual for 2021! This FREE one-day event is your opportunity to hear from 9-1-1 public-policy experts and government leaders on today's most pressing 9-1-1 and emergency communications issues. Plan now to join us on Tuesday, April 13 where you will:Learn how you can shape the national 9-1-1 agenda and move key... more
Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1."You don?t wake up in the morning thinking you are going to call 9-1-1. However, should you have to, it may be the most important call you ever make,? said NENA CEO Brian Fontes... more
Asking for Help Is Hard to DoWednesday, March 31 | 3PM Eastern (live) or On-DemandFREE for NENA Members | Not a member? Join today to receive access!Click here to register!Our dispatchers and telecommunicators are asked to endure a great deal of stress on a daily basis, with many suffering in silence from its cumulative effects. This webinar discusses this difficult topic of asking for assistance... more
Groups representing the state and local leaders of America?s 9-1-1 systems are pleased that the infrastructure bill being assembled in the U.S. House includes major funding for 9-1-1 system upgrades, but they are concerned that some provisions in the bill could undermine the rollout of Next Generation 9-1-1 (NG9-1-1).In a March 19 letter to the leaders of the House Energy and Commerce Committee... more
NENA is pleased to announce that version 3 of the NENA i3 Standard for Next Generation 9-1-1, American National Standard Candidate NENA-STA-010.3-202Y, is available for a 3rd public review and comment. This standard provides detailed functional and interface specifications for Next-Generation 9-1-1 (NG9-1-1) and serves as the foundation for NENA?s suite of NG9-1-1 standards. As this is a 3rd... more
Congratulations to the thirty-two 9-1-1 professionals who passed the winter 2021 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage.
Click below to watch our special webinars featuring the candidates for the NENA Board of Directors. During each webinar, the candidates introduce themselves
and share their campaign messages. Then, Q&A sessions moderated by a NENA Past President provide additional insights.
Don't miss this opportunity to hear from your 2021-22 board candidates before voting opens on March 15. Click the... more
