News
America?s 9-1-1 community is energized and encouraged by the U.S. House of Representatives? vote this week to create a new $12 billion federal grant program to upgrade America?s 9-1-1 centers to Next Generation 9-1-1.
The grant program was included in H.R. 2, the Moving Forward Act, a package of federal transportation and infrastructure bills, which was approved by the House on Wednesday. If... more
The NENA 3D GIS working group will produce a document that will define requirements and guidelines for handling of expression of caller location in three dimensions (X/Y/Z coordinates), including confidence and uncertainty. These guidelines will include methods to convert a height above ellipsoid (HAE) value to height about ground level (AGL) or floor level, so that the information is more... more
The NENA Standard for 9?1?1 Call Processing facilitates the processing of 9?1?1 calls by PSAPs and serves as a basis for the development of SOPs. Use of this document standardizes the method of call handling across jurisdictional boundaries. This provides consistency in the processing of emergency and non-emergency calls and improve service to the public.
Further, this new standard consolidates... more
In the evolving environment of Next Generation 9-1-1, the data received will change and come from different sources. This document seeks to inform on E9-1-1 and NG9-1-1 data flow issues and identify at least a few transition issues for additional consideration.
Members of the authoring Working Group can download the document and submit comments by going here and then selecting "Add a Comment"... more
NENA announced today that it has cancelled its in-person 2020 Annual Conference & Expo and is replacing it with an online event due to public-health and safety concerns related to the coronavirus (COVID-19) pandemic. The face-to-face event was originally scheduled to be held in June in Long Beach, California, before being postponed to September. However, given the still-uncertain trajectory... more
The new president of America?s leading 9-1-1 organization brings decades of leadership and front-line experience to the role.
Gary Bell, ENP ? Director of Emergency Preparedness for Waukesha County, Wisconsin ? was sworn in on June 17 as President of NENA: The 9-1-1 Association?s Board of Directors. He now leads the organization?s nearly 16,000 members in efforts to improve 9-1-1 through research... more
Having adjudicated all comments, the NENA Managing & Monitoring NG9?1?1 Information Document is now considered ?stable.? Per NENA IPR & Antitrust Policy, Section 4.5.1 ?Stable Form Notice? is being issued and is shown below.
4.5 Declarations during Review
When any Deliverable is in stable form, but before it undergoes review by the NENA Process Review Committee, the Committee Resource... more
Growing Up 9-1-1: A Teenager?s Perspective on Living in a 9-1-1 Family
Wednesday, July 29 | 3PM Eastern (live) or On-DemandFREE for NENA Members | Not a member? Join today to receive access!Click here to register!
Being a kid or a parent in a public-safety household isn?t easy. You have to navigate the tough calls, exhausting schedules, and many difficult conversations. Attend this special NENA #... more
Customer Service: Important Now More Than EverWednesday, June 24 | 3PM Eastern (live) or On-DemandFREE for NENA Members | Not a member? Join today to receive access!Click here to register!
In the world of emergency response, the term customer service takes on a completely new meaning. This webinar provides you with some rapid-fire tips and tricks to help call taking go more smoothly and create an... more
As Canada moves to a NENA i3 based NG9-1-1 infrastructure nationally, there is a need to create a Canadian profile for the PIDF-LO to convey civic locations in a common standardized form across the country, interoperable with neighboring countries also moving to NG9-1-1. The focus of this new Working Group is to provide a deliverable standard that represents the Canadian profile of PIDF-LO to... more
