City of Phoenix

Welcome to the Arizona 9-1-1 Program

This site provides an overview of the Arizona 9-1-1 Program for the public and resources, including funding opportunities, for the 9-1-1 professional community in Arizona. The Arizona 9-1-1 Program resides within the Arizona Department of Administration.

Cell Phone
Next Generation 9-1-1

All the information related to text to 9-1-1 and Arizona Text to 9-1-1 Deployment by PSAP status is available here.

Data Resize
Data and Statistics

The link provides various resources related to data and statistics.

FY 2022 Grant Program

The FY2022 grant period opens on January 28, 2021 and will close March 5, 2021. Grant awards will be announced Friday April 19, 2021. Please check back for additional details. 

Latest News

Ensuring Dispatcher Excellence Through Training StandardsThursday, May 12 | 3PM Eastern (live) or On-DemandFREE! Click here to register!From their first day on the job, telecommunicators must be
Our Pa$sw0rds are Br0k3n! Rethinking Account SecurityWednesday, April 27 | 3PM Eastern (live) or On-DemandFREE for NENA Members | Not a member? Join today to receive access!Click here to register!Your
Neal elected 2nd Vice President, will serve as association President in 2024-25 Today, NENA: The 9-1-1 Association announced that Melanie Neal ENP of Guilford Metro (NC) 911 has been elected by the
The NENA Partner in Education Recognition (PIER) Program honors PSAPs with an exceptional dedication to education. To receive a PIER certificate, an agency must demonstrate a commitment to improving
The NENA Managing & Monitoring NG9‑1‑1 Information Document provides guidance to 9‑1‑1 Authorities at all levels, and to their vendors, on considerations and best practices for monitoring and managing
Volunteers are sought to actively contribute and participate in the next phase of updating the ANSI accredited NENA Standards for 9-1-1 Professional Education. This work will provide standards related
Next Generation 9‑1‑1 can put the telecommunicator virtually “at the scene” experiencing the incident directly through data received from audio, video, both recorded and real-time, text, and graphic